If you are 13 or over, you can now, order prescriptions, view parts of your medical record, message your GP, and more, using the NHS App. In future, you may again be able to book appointments online (this service is currently disabled by NHS England).
How to do it
To begin, upload the NHS App. When you first open it you will need to register. The process is described on the NHS Digital website https://digital.nhs.uk/services/nhs-login/nhs-login-for-partners-and-developers/how-nhs-login-works and in a YouTube video https://youtu.be/6FFjGUW6s7E, also please see video below.
The easiest way to register is to use the three bits of information you were sent when you joined the surgery. These are known as a linkage key, ODS code and account ID. If you have mislaid this information, just ring the surgery or email us at Johnhampdensurgery@nhs.net and we’ll resent them.
If you are having difficulty, contact the surgery and the practice manager will help you.
What you can do on the NHS App
- see your summary medical record
- order repeat prescriptions
- change your nominated pharmacy
- view and manage your hospital appointments, including referrals
- send very short messages to your GP and receive messages from the surgery
- check your symptoms
- find trusted NHS information on hundreds of conditions and treatments and get instant advice
- manage your organ donation decision
- choose if data from your health records is shared for research and planning
There’s more about the app at www.nhs.uk/nhsapp and there’s also an Easy Read leaflet online file:///C:/Users/mpetk/Downloads/nhs-app-a4-leaflet-to-be-folded.pdf . Our My Choices Leaflet suggests things to think about when deciding whether to sign up to use any sort of online access app.
Advantages of NHS App compared with Patient Access
Our My Choices Leaflet (below) suggests things to think about when deciding whether to sign up to use any sort of online access app, providing information about the online service responsibilities.
My Choices Leaflet