Get the NHS App

We have decided to use the NHS App instead of Patient Access for online access in future, although we’ll still respond to Patient Access requests.  The NHS App has a number of advantages for you and us, which we have described on the Online Services page of the surgery website where there are also instructions on how to upload the NHS app and register with it. 


Do It Online

Online Services

Online Services (Booking Appointment and Ordering Prescriptions)

  • If you are 16 or over, you can now, order prescriptions, view parts of your medical record, message your GP, and more, using the NHS App.  In future, you may again be able to book appointments online (this service is currently disabled by NHS England). 


    How to do it 

  • To begin, download the NHS App. 

  • When you first open it you will need to register.  The process is described on the NHS Digital website and in a YouTube video, also please see video below.  

  • The easiest way to register the is to simply log onto your mobile device app store and download the 'NHS APP'. You can also visit - for more information.The set up is straight forward and does not require input from the practice as long as you know your Name, DOB and NHS Number.

    However, If you are having difficulty, contact the surgery and the practice manager will help you.


    What you can do on the NHS App  

    You can 

    • see your summary medical record 
    • order repeat prescriptions 
    • change your nominated pharmacy 
    • view and manage your hospital appointments, including referrals 
    • send very short messages to your GP and receive messages from the surgery 
    • check your symptoms 
    • find trusted NHS information on hundreds of conditions and treatments and get instant advice  
    • manage your organ donation decision 
    • choose if data from your health records is shared for research and planning 

    There’s more about the app at   and there’s also an Easy Read leaflet online file:///C:/Users/mpetk/Downloads/nhs-app-a4-leaflet-to-be-folded.pdf .  Our My Choices Leaflet suggests things to think about when deciding whether to sign up to use any sort of online access app. 

  • Advantages of NHS App compared with Patient Access 

Our My Choices Leaflet (below) suggests things to think about when deciding whether to sign up to use any sort of online access app, providing information about the online service responsibilities. 

My Choices Leaflet

NHS App Leaflet


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