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Urgent Treatment Centre at Wycombe Hospital

The Urgent Treatment Centre at Wycombe Hospital, which is open 8am-8pm every day and measures are in place for patient safety.   To pre-book an appointment, call 111 or use 111 online, for injuries and illness concerns. Some walk-in patients will be accepted, but you are asked to call 111 to make sure you’re directed to the most appropriate place for your care.

Patient Group Survey 2020-21

Tell us what you think of how the surgery has managed since early March.  The patients group is asking all patients to reply to their survey at https://www.johnhampdensurgery.co.uk/ppg.aspx.  This will help support the surgery on what has and hasn't worked during lockdown and how to operate in future. 

Welcome to John Hampden Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Please see our National Patient Survey Results to find out what people think of our practice - National Patient Survey

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

There is a public car park nearby and our main entrance is designed for easy access by those who are disabled.  There is also access to a disabled toilet.

Please Note: The Surgery Reception desk is closed between 1pm and 2pm and the surgery will only accepts calls for urgent matters during this time. 

If you have an urgent need please ring the bell for assistance. If you have an appointment booked during this period please use the check in screen in the main foyer.  Between 13:00pm and 14:00pm the main reception desk will be closed however need for urgent attention will be available. During this time the only accepts calls for urgent matters.

Surgery News

Face covering exemptions 

With face coverings now mandatory in many public places, we understand practices have had patients contacting them seeking verification of exemptions from their GPs. There is no requirement for an individual to prove that they have a valid case for exemption if they cannot wear a face covering, therefore, GPs are not expected to provide verification of exemptions.

It is not a legal requirement in health care settings for people to wear a face covering. Government advice says you should wear a face covering in enclosed spaces if you can, including places such as primary care services. However, a patient should not be refused entry to a premises or access to care if they are unable to, or refuse to, wear a covering. This should be clearly communicated to all patients.

Some people may feel more comfortable showing something that says they do not have to wear a face covering. This is a personal choice, and is not necessary in law, verbal communication of this is good enough. Template exemption cards are available for patients to print or download.

Update for patients

 

Our thanks to all patients for adapting so well to our new ways of working.  Our service is not going to change over the coming weeks, please click on 'Coronavirus' heading under further information for a  summary of how things are now being done.

(Site updated 04/08/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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