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NHS APP

NHS APP

We have decided to use the NHS App instead of Patient Access for online access in future, although we’ll still respond to Patient Access requests.  The NHS App has a number of advantages for you and us, which we have described on the Online Services page of the surgery website where there are also instructions on how to upload the NHS app and register with it. 

Bucks Mind & Friends Webinar

Please see below link for more details about the up and coming Zoom meeting being put together by Bucks mind which runs a wide range or services for Children, Young People and Adults affected by mental health problems.

Bucks Mind and Friends Webinar

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Welcome to John Hampden Surgery 

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We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

 

Please see our National Patient Survey Results to find out what people think of our practice - National Patient Survey

 

Serving You

 

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

 

Partners in Care

 

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

 

Access

 

There is a public car park nearby and our main entrance is designed for easy access by those who are disabled.  There is also access to a disabled toilet.

Please Note: The Surgery Reception desk is closed between 1pm and 2pm and the surgery will only accept calls for urgent matters during this time. 

 

If you have an urgent need please ring the bell for assistance. If you have an appointment booked during this period please use the check in screen in the main foyer.  Between 13:00pm and 14:00pm the main reception desk will be closed however need for urgent attention will be available. During this time the only accepts calls for urgent matters.

 

Surgery News

Data Sharing for Research and Planning - IMPORTANT 

We are providing data to NHS Digital as part of the General Practice Data for Planning and Research data collection, so that patient data can be used to help improve everyone's health and care.

Please see the below link for more information on what information is shared by NHS Digital and things to be aware of.

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/gp-privacy-notice

In addition, please see the link for a letter from the practice summarising what needs to be done before the 23rd of June if you wish to opt out of sharing your information for Research and Planning. 

Data Sharing Research and Planning Patient Letter

If you have already notified the practice of your opt out wishes you do not need to do anything further. 

Royal College Sets the record straight on the recent NHSE Letter

Publication date: 19 May 2021

Professor Martin Marshall, Chair of the Royal College of GPs, said the following.

"The strength of feeling amongst GPs since the publication of NHS England’s letter last week has been palpable. Its tone was misjudged, and the rigid expectations it sent out that practices should make changes at such short notice showed a lack of understanding of the pressures facing the profession. This is demoralising at a time when GPs are under more pressure than ever before and are feeling the strain of more than a year on the frontline of the pandemic effort. GPs need praise for their incredible efforts and support to keep on going.

"The RCGP was not invited to comment on the letter before it was issued. It gave GP practices just three days to make significant changes to their ways of working when GPs and their teams are exhausted, working under intense workload and workforce pressures.

"GPs and their teams adapted rapidly to new ways of working at the start of the pandemic, but don’t want call-centre medicine for their patients once the pandemic crisis has passed. However, we are still in a pandemic – there are rising cases of the COVID-19 variant first identified in India – so a sensible and cautious approach to returning to more normal general practice is key.

"GPs and their teams have worked incredibly hard throughout the pandemic and this must be recognised and understood. GP services have remained available with ways of working rapidly transformed in line with official guidance and in order to keep patients safe, and according to the latest figures general practice is delivering a record number of consultations – more than half, in person. This is all on top of the leading role GPs and our teams are playing in the COVID vaccination programme, with 75% of vaccinations currently being delivered in primary care.

"Our report launched last week made clear that post-pandemic, face to face appointments will always remain a major element of general practice and we do not want to see general practice become a remote by default service. Post-pandemic, we want patients to be offered a mix of remote and in person appointments, based on a shared decision between GP and patient.

"We’re also still awaiting the updated Standard Operating Protocol (SOP). We hope NHSE use it as an opportunity to address the real concerns GPs have been raising and offer guidance on how to move forward in a safe and practical way.

"GP practices know their patient populations best, and need the flexibility to decide how to best meet their patients’ needs at a local level."

(For media only)

RCGP Press office – 020 3188 7633/7494/7574 Out of hours: 020 3188 7659 

John Hampden Surgery COVID Position 

 

You have probably seen over the weekend significant media coverage on the press release by NHSE regarding General Practice offering face to face appointments from Monday the 17th of May. 

 

We would like to advise all our patients NHSE has no jurisdiction on making comments as they have no contractual influence on the delivery of the care we provide. However, as a surgery who has throughout this pandemic adapted our services to support all our patients as best we could we are disheartened at the anti-General Practice response the media has bestowed us. 

 

GPs in Bucks have been responsible for 70% of the Covid vaccination ​delivery programme as well as continuing with our normal workload. We are treating an unprecedented number of people each day, more than ever before by providing consultations via; phone, video, sms, patient access services, email as well as face to face when appropriate. In total we had 120% activity last month and our administration levels are 30% higher due to secondary care delays and supporting our colleagues. 

 

With the above in mind, all of us at the surgery are working towards a safe and new way of working but we must continue to protect our patients who are not immunised, vulnerable adults due to illness and the medical and surgery staff themselves. Covid has ​NOT gone away and with new variants and asymptomatic individuals we could very easily​, with such a small team and building​, be at significant risk of failing to​ be able to deliver any service to you ​at all, as a result of self-isolation regulations . ​It is in everyone's best interest that we continue to be Covid secure. 

 

I can assure we have always, and will continue to, provide face to face appointments should it be medically necessary, after the clinicians have triaged your needs. Initial appointments with the GPs are via pre booked telephone appointments and if felt clinically necessary the clinician may decide to bring you into the practice for a face-to-face appointment or change the appointment during the call to a video call. The practice is still operating triage access where patients become ill on the day, please continue to call the practice to access this facility and ensure you inform our reception team when calling what the need is to help us get the right support you need in a timely way. In addition, we continue to offer all nursing services as we have done throughout the pandemic.   

Dr Mallard-Smith - on behalf of The John Hampden Surgery Partnership

Covid Vaccine Latest News

 

Covid Vaccine Latest News

 

26th May

The NHS App now allows users to view and share proof of their Covid vaccination status for travel.  See below for advice on how to register with the app.

If you are in one of the following groups you should have had a first and second jab by the beginning of June:

  • patients aged 65+
  • patients 16-65 who were shielding
If you haven't had one or both jabs, contact the NHS by either ringing 119 or booking online at https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ .  They will book a jab for you at one of the local mass vaccination clinics or a local participating pharmacy.  The Chesham Town Hall vaccination centre, which has vaccinated many 65+ and shielding patients from John Hampden, will be closing at the beginning of June. 
 
For everyone else, please follow the national instructions about when you can book your jab and then use either 119 or the above NHS online booking site. 
 
Going abroad?
 
Please do NOT contact the surgery for evidence that you have had your full course of Covid jabs.  No GP surgery is offering this.  There are just two ways to get your  evidence:
  • use the NHS App - advice on how to register with the app is on our website at https://www.johnhampdensurgery.co.uk/doitonline.aspx
  • ring 119 and ask for a letter to be sent to you. You must wait for 5 working days after you've had your last jab before ringing and expect to wait for up to 7 working days to get the letter.  The letter will be sent to the address you have currently registered with us.
 
Other information
 

Please watch out for scams. The vaccine will always be free on the NHS. Staff will never ask for, or accept, cash for vaccines, never ask for your banking details or identity documents, and will never come to your house unannounced 

Buckinghamshire Council is promising to keep their vaccination website regularly updated   https://www.buckinghamshire.gov.uk/coronavirus/community-hub/covid-19-vaccination-programme/ 

Thanks to everyone who has been looking at this page for updates rather than ringing us; but do call if you have any other medical concerns - we're open for business! 

Please contact jhs.patients.group@nhs.net if you have any comments on what is included in this ‘Covid latest news’.

Mid Chilterns PCN

(Amersham Health Centre, Rectory Meadow Surgery, Hughenden Valley Surgery, Operose House, and John Hampden Surgery)

Please see video below on how the vaccination centre will be operating.

Support Materials

More information can be found on the government website, please click on the links below.

 

 

 

 

 

 

 

(Site updated 08/06/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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