Noticeboard

FLU - UPDATE OCTOBER 2020

Practices and pharmacies alike have faced an increased demand this flu season in uptake of the flu vaccination. Currently all available vaccines held and awaited delivery have been allocated to those who have booked an appointment. We are awaiting further guidance from NHS England regarding accessing further supplies but this guidance is likely not to be received until November.

Please be rest assured if you  have yet to get your vaccine this flu season, and fall into the NORMAL cohort of eligibility (*NOT 50-64 years without a chronic disease) we are working as best we can to ensure further stocks are procured from the government reserve as earliest as possible and we have raised our concerns with our local commissioning group who have escalated to NHS England.

*Please note that, if you are aged between 50 and 64 and not in a clinical at risk group, the earliest you MAY be offered a flu vaccination is November, providing there is sufficient vaccine.  No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are aged 50 to 64 and are in a clinical ‘at risk’ group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you should have received an invite and may be awaiting further contacting regarding more supplies of vaccine.

We share your frustrations as a team and will be in touch with all eligible groups as and when guidance is cascaded to us about potential stock that we can access.

Thank you for your patience - DR Mallard-Smith and Partners


Urgent Treatment Centre at Wycombe Hospital

The Urgent Treatment Centre at Wycombe Hospital, which is open 8am-8pm every day and measures are in place for patient safety.   To pre-book an appointment, call 111 or use 111 online, for injuries and illness concerns. Some walk-in patients will be accepted, but you are asked to call 111 to make sure you’re directed to the most appropriate place for your care.

Patient Group Survey 2020-21

The PPG have completed the annual patient survey. Please see link below for the annual report.

Appointments

calendarPlease help our staff to help you by providing as much information as possible when requesting an appointment or visit. 

Appointments can be made in person or by telephone during surgery opening hours or online at any time.  We will endeavour to offer ‘urgent’ GP appointments on the day you ring; following a review by our triage service performed by our GPs.

Anyone who feels very ill or suspects they are infectious should ring the receptionist for a special appointment. 

Should you require a longer appointment than the normal 10 minutes please specify this when booking. Longer appointments are needed for things such as antenatal, cervical smears, injections, contraceptive device appointments, medicals and multiple problems.

Please note GP appointments are 10 minutes in length, if you feel your problem may take longer please advise the receptionist when booking your appointment.

Please note: If you are more than 10 minutes late for your appointment it is likely you may be asked to re-book an alternative appointment. (This does not apply if you're not late but the appointment is behind schedule.) 

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website