Noticeboard

Social Prescribing Event

Our Social Prescribing team will be regular attenders at the Forget Me Not Club at Prestwood Village Hall from Tuesday the 3rd of May between 2-4pm. This event is a Monthly fixture and is held the first Tuesday of the month. 

Please feel free to pop along and meet the team!

Dr Mallard-Smith

Hospital Waiting Times

Latest average waiting times for hospital appointments, operations or treatment now available on the NHS My Planned Care digital platform.

NHS APP

Get the NHS App

We have decided to use the NHS App instead of Patient Access for online access in future, although we’ll still respond to Patient Access requests.  The NHS App has a number of advantages for you and us, which we have described on the Online Services page of the surgery website where there are also instructions on how to upload the NHS app and register with it. 

 Newsletter - April 2022

Newsletter

Appointments

calendarPlease help our staff to help you by providing as much information as possible when requesting an appointment or visit. 

Appointments can be made in person or by telephone during surgery opening hours or online at any time.  We will endeavour to offer ‘urgent’ GP appointments on the day you ring; following a review by our triage service performed by our GPs.

Anyone who feels very ill or suspects they are infectious should ring the receptionist for a special appointment. 

Should you require a longer appointment than the normal 10 minutes please specify this when booking. Longer appointments are needed for things such as antenatal, cervical smears, injections, contraceptive device appointments, medicals and multiple problems.

GP appointments are routinely Face to Face or via the telephone however where the need rises the GP can transform or arrange a video call where felt appropriate. At the moment during Covid all initial appointments with the GP are conducted via an initial telephone appointment. 

Please note GP appointments are 10 minutes in length, if you feel your problem may take longer please advise the receptionist when booking your appointment.

Please note: If you are more than 10 minutes late for your appointment it is likely you may be asked to re-book an alternative appointment. (This does not apply if you're not late but the appointment is behind schedule.) 

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly. Please speak to member of our team who will help support you get the correct appointment. 

 
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