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Urgent Treatment Centre at Wycombe Hospital

The Urgent Treatment Centre at Wycombe Hospital, which is open 8am-8pm every day and measures are in place for patient safety.   To pre-book an appointment, call 111 or use 111 online, for injuries and illness concerns. Some walk-in patients will be accepted, but you are asked to call 111 to make sure you’re directed to the most appropriate place for your care.

Patient Group Survey 2020-21

Tell us what you think of how the surgery has managed since early March.  The patients group is asking all patients to reply to their survey at https://www.johnhampdensurgery.co.uk/ppg.aspx.  This will help support the surgery on what has and hasn't worked during lockdown and how to operate in future. 

Please use the contents page within the new patient pack to determine which forms you require to complete.

Please find below our Practice Documents available to download.

1. Adult New Patient Pack

2. Child New Patient Pack(16 years and under)

Please complete and read all forms and return to our reception team with two forms of identification in order for your registration to be processed without delay.

PLEASE NOTE

From January 2015 patients may choose to register at a surgery of their choice. Patients who live out with the ‘traditional’ practice boundaries will have their registration reviewed individually to assess whether it is ‘clinically reasonable’ for the patient to register or remain registered at the Practice as those patients who are out with the ‘traditional’ boundaries will cease the right to home visiting and out of hours services when the patient is unable to attend their registered practice. The practice will notify the patient of successful registration via a letter explaining fully registration type. 

In addition those patients who are deemed out of area but have been accepted as a patient can and will be reviewed periodically to ensure that the registration type is still clinically appropriate and practical for this registration arrangement. If it is professionally decided that this arrangement is no longer clinically appropriate the practice will inform the patient by letter.

For more information about registering with a General Practitioner please visit: http://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/NHSGPs.aspx  

You should not be refused registration or appointments because you don’t have a proof of address or personal identification at hand. It is not considered a reasonable ground to refuse registration. This also applies if you are an asylum seeker, refugee, a homeless patient or an overseas visitor, whether lawfully in the UK or not.

If you fall under one of the above mentioned patient groups, please download one of the ‘How to register with a GP’ patient leaflets below and bring it with you when you register with a GP practice. If you have problems registering with the practice, there is advice on what do to and where to go for further support.

DNA Policy

Due to an increase in the number of waster appointments through patients failing to attend appointments without informing the surgery, it has become necessary to implement a strict Did Not Attend Policy. If you repeatedly fail to attend appointments you may be removed from this practice list and required to find an alternative doctor. If you cannot attend your appointments for any reason please let us know as soon as possible, giving at least 24 hours' notice. We can then offer the appointment to someone else.

DNA Policy - Practice Policy

 
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