Noticeboard

FLU - UPDATE OCTOBER 2020

Practices and pharmacies alike have faced an increased demand this flu season in uptake of the flu vaccination. Currently all available vaccines held and awaited delivery have been allocated to those who have booked an appointment. We are awaiting further guidance from NHS England regarding accessing further supplies but this guidance is likely not to be received until November.

Please be rest assured if you  have yet to get your vaccine this flu season, and fall into the NORMAL cohort of eligibility (*NOT 50-64 years without a chronic disease) we are working as best we can to ensure further stocks are procured from the government reserve as earliest as possible and we have raised our concerns with our local commissioning group who have escalated to NHS England.

*Please note that, if you are aged between 50 and 64 and not in a clinical at risk group, the earliest you MAY be offered a flu vaccination is November, providing there is sufficient vaccine.  No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are aged 50 to 64 and are in a clinical ‘at risk’ group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you should have received an invite and may be awaiting further contacting regarding more supplies of vaccine.

We share your frustrations as a team and will be in touch with all eligible groups as and when guidance is cascaded to us about potential stock that we can access.

Thank you for your patience - DR Mallard-Smith and Partners


Urgent Treatment Centre at Wycombe Hospital

The Urgent Treatment Centre at Wycombe Hospital, which is open 8am-8pm every day and measures are in place for patient safety.   To pre-book an appointment, call 111 or use 111 online, for injuries and illness concerns. Some walk-in patients will be accepted, but you are asked to call 111 to make sure you’re directed to the most appropriate place for your care.

Patient Group Survey 2020-21

The PPG have completed the annual patient survey. Please see link below for the annual report.

Please use the contents page within the new patient pack to determine which forms you require to complete.

Please find below our Practice Documents available to download.

1. Adult New Patient Pack

2. Child New Patient Pack(16 years and under)

Please complete and read all forms and return to our reception team with two forms of identification in order for your registration to be processed without delay.

PLEASE NOTE

From January 2015 patients may choose to register at a surgery of their choice. Patients who live out with the ‘traditional’ practice boundaries will have their registration reviewed individually to assess whether it is ‘clinically reasonable’ for the patient to register or remain registered at the Practice as those patients who are out with the ‘traditional’ boundaries will cease the right to home visiting and out of hours services when the patient is unable to attend their registered practice. The practice will notify the patient of successful registration via a letter explaining fully registration type. 

In addition those patients who are deemed out of area but have been accepted as a patient can and will be reviewed periodically to ensure that the registration type is still clinically appropriate and practical for this registration arrangement. If it is professionally decided that this arrangement is no longer clinically appropriate the practice will inform the patient by letter.

For more information about registering with a General Practitioner please visit: http://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/NHSGPs.aspx  

You should not be refused registration or appointments because you don’t have a proof of address or personal identification at hand. It is not considered a reasonable ground to refuse registration. This also applies if you are an asylum seeker, refugee, a homeless patient or an overseas visitor, whether lawfully in the UK or not.

If you fall under one of the above mentioned patient groups, please download one of the ‘How to register with a GP’ patient leaflets below and bring it with you when you register with a GP practice. If you have problems registering with the practice, there is advice on what do to and where to go for further support.

DNA Policy

Due to an increase in the number of waster appointments through patients failing to attend appointments without informing the surgery, it has become necessary to implement a strict Did Not Attend Policy. If you repeatedly fail to attend appointments you may be removed from this practice list and required to find an alternative doctor. If you cannot attend your appointments for any reason please let us know as soon as possible, giving at least 24 hours' notice. We can then offer the appointment to someone else.

DNA Policy - Practice Policy

 
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