Welcome to John Hampden Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Please see our National Patient Survey Results to find out what people think of our practice - National Patient Survey
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
There is a public car park nearby and our main entrance is designed for easy access by those who are disabled. There is also access to a disabled toilet.
Please Note: The Surgery Reception desk is closed between 1pm and 2pm and the surgery will only accepts calls for urgent matters during this time.
If you have an urgent need please ring the bell for assistance. If you have an appointment booked during this period please use the check in screen in the main foyer. Between 13:00pm and 14:00pm the main reception desk will be closed however need for urgent attention will be available. During this time the only accepts calls for urgent matters.
Flu vaccination is one of the most effective interventions we have to reduce pressure on the health and social care system this winter. We are currently seeing the impact of COVID-19 on the NHS and social care, and this coming winter we may be faced with co-circulation of COVID-19 and flu. We understand that planning this year is more challenging with the uncertainties of staff absences, and how long policies around social distancing and school closures will remain in place. However, it is more important than ever to make every effort to deliver flu vaccination.
Please click the link below to find our more about the seasonal flu vaccination, why we should have it and the eligibility criteria for 2020-21.
Over the coming weeks the practice will be communicating with eligible groups and offering flu appointments throughout September, October and November.
Please contact a member of our reception team to discuss and arrange suitable appointments on 01494 890900.
In addition, during 2020-21 flu vaccinations may be offered under the national vaccination programme to those patients between 50-64, following prioritisation of other eligible groups and subject to vaccine supply. The practice will announce further information about this in due course, this is unlikely to occur prior to November 2020.
PLEASE NOTE: The practice will be operating flu clinics in our car park at the rear of our building. Patients should ensure that they are prepared to stand in a queue prior to their appointment, there will be no available shelter whilst queuing. Patients should attend their scheduled appointment on their own, unless a carer is required to support. Equally patients should only attend at the given appointment time to ensure the queue is manageable and social distancing measures can be respected at all times. Patients should ensure face coverings are worn whilst queuing and during the appointment for vaccination to protect everyone.
Update for patients
Our thanks to all patients for adapting so well to our new ways of working. Our service is not going to change over the coming weeks, please click on 'Coronavirus' heading under further information for a summary of how things are now being done.
(Site updated 15/09/2020)