We have decided to use the NHS App instead of Patient Access for online access in future, although we’ll still respond to Patient Access requests.  The NHS App has a number of advantages for you and us, which we have described on the Online Services page of the surgery website where there are also instructions on how to upload the NHS app and register with it. 

Bucks Mind & Friends Webinar

Please see below link for more details about the up and coming Zoom meeting being put together by Bucks mind which runs a wide range or services for Children, Young People and Adults affected by mental health problems.

Bucks Mind and Friends Webinar

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Welcome to John Hampden Surgery 

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We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.


Please see our National Patient Survey Results to find out what people think of our practice - National Patient Survey


Serving You


Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.


Partners in Care


Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.




There is a public car park nearby and our main entrance is designed for easy access by those who are disabled.  There is also access to a disabled toilet.

Please Note: The Surgery Reception desk is closed between 1pm and 2pm and the surgery will only accept calls for urgent matters during this time. 


If you have an urgent need please ring the bell for assistance. If you have an appointment booked during this period please use the check in screen in the main foyer.  Between 13:00pm and 14:00pm the main reception desk will be closed however need for urgent attention will be available. During this time the only accepts calls for urgent matters.


 How to Access GP Services - COVID


NHS England have produced the below video which outlines how you can still access GP services in current climate. Please click the link below to find out more.

Surgery News

Message from the GP's at John Hampden Surgery

The Clinicians of John Hampden Surgery would like to thank you for your support and understanding of our service delivery during the ongoing pandemic. It has been a journey of new learning for both ourselves and you, in accessing healthcare.

Although we are being taken out of lockdown through the government milestones, the NHS remains very overstretched with significant levels of work that was halted which could take up to 2 years to work through. We know it will be frustrating for you with regard to long waits for access to services in the hospitals but we as a surgery have no extra magic wands to make this better. The hospital has been advised that by September they should be working at 75% pre-covid capacity. We ask for your patience and understanding with this and if you are seeking advice for any referrals we would ask you to call PALS on 01296 316042 or and not call the surgery.

NHSE has continued to remove the contractual requirement for surgeries to allow patient access online to make appointments, as they do not consider that to be safe for the NHS staff working in surgeries. They have also advocated that “total triage” model of access to Primary Care continues to ensure ongoing safety and this may well extend beyond or indefinitely post covid pandemic.

We know some of you find this hard with regard to access to the surgery, but we can assure you that when and if a telephone triage appointment establishes that there is a clinical need to assess you in person, then a suitable face to face appointment will be arranged for you. We ARE still “seeing patients” and have done throughout the pandemic, alongside the new pathways of using digital technology.

The door of the surgery will also continue to remain locked as we need to ensure the safety of both patients who are in the surgery and our staff.

Covid has not gone away but the vaccination programme is allowing us to return to a little more normality, however. it is imperative that we all remain vigilant and continue to follow the guidelines as new variants will be occurring that could risk a third wave.

 Dr Mallard-Smith, Dr Payne and Dr Roberts

Covid Vaccine Latest News


10th of May

The vaccination timetable is now as follows;

  • Those requesting letters for travel please DO NOT contact the practice, please call 119 who will support this request.
  • The NHS app is likely to be the route for vaccine passports, please download the app now and set your services up. Please see - 'online services' section for support with doing this. 
  • AZ vaccine is currently on hold for patients under 40 who have NOT had the 1st vaccine. An alternative vaccine will be made available and booking will be available through 119 in the near future. 
  • age 65+ :  all should have received a first jab – tell us if you haven’t 
  • patients on shielding list before Feb 2021:  all should have received a first jab – tell us if you haven’t 
  • age 50-65 (priority 5, 7, 8 and 9): all should have received a first jab – tell us if you haven’t   
  • age 40-50: book at a mass vaccination site or specified local pharmacy or wait to be invited - this link tells you how to book:
  • patients aged 16-65 with long term conditions (priority 6):  jabs to be given between now and end of April 
  • second jabs at Chesham Town Hall: the system is working well and we've offered a second jab to everyone receiving their first at the Town Hall within 12 weeks 
If you had a first Pfizer jab at Chesham Town Hall and you haven't yet got a slot for a second appointment, please ring the surgery.

Second jabs 

· patients who had their first jab by booking direct with the NHS (after receiving a letter) have been given a date for their second jab 

· we know patients who had their first jab at Chesham Town Hall  won't have been given a specific date for their second jab.  We  know who all of you are and when you are due. Please only ring us if you haven't heard from the surgery 11 weeks after your first jab.


Patients aged 40+ not in priority 6  

· we would like all these patients not in priority group 6 to book at one of the mass vaccination or pharmacy sites as described in points 1 and 2 below. If you haven't received a letter or text inviting you for a jab, you can either go to or ring 119 to book one.  You may find that there are fewer invitations for first jabs in the fortnight beginning 12th April when the focus will be on second jabs.  Latest data shows that 89% of 50-65s in Bucks have had their first jab.


Priority 6 

· there is an official list of long-term conditions

· priority 6 includes carers. If you haven't already told us you are a carer, please do so now by emailing with the information specified in the referral form at A carer is someone who looks after a family member, friend or neighbour who through illness, disability or frailty cannot manage without you 

· priority 6 now also includes anyone 16 or above who has been added to the shielding list in February or later. These additions are being made as a precaution based on a new Oxford University model called QCovid® should by now have heard from the NHS if they are one of those who has been added.  Only the Pfizer vaccine is authorised for those aged 16-18  

· priority 6 has been updated to include adults on the GP learning disability register and adults with other related conditions, including cerebral palsy 


For anyone who hasn't had a first jab yet, these are the different ways of getting one: 

1. mass vaccination sites: three were set up initially (in central London, Stevenage and Epsom). Additional, local mass vaccination sites are now at Stoke Mandeville stadium, Wembley, Salt Hill (Slough), and Kassam Stadium (Oxford).  More info about the Stoke Mandeville site at 

2. pharmacy vaccination: this started in Wycombe, Marlow and Aylesbury, and the pharmacy at the Chess Centre in Chesham and the Pyramid Pharmacy in Beaconsfield have now been added 


3. Chesham Town Hall local hub: appointments for the local hub are managed by us at the surgery, but we can only start inviting patients for a jab when the NHS confirm there will be a vaccine supply and how much. We will contact patients by text as soon as we know there are slots and we will post here with latest news. A few patients might be invited to Chequers Surgery instead of Chesham Town Hall  Chesham Town Hall vaccinations are managed by the Mid Chiltern Primary Care Network (5 local surgeries) and there is a video below showing how the venue operates.

4. we are not doing any vaccination at the surgery at present 

5. hospital hubs are just vaccinating health and social care staff 


Other information

Chiltern Dial-a-Ride have announced that their free service will be continuing until the end of March and will be extended to provide transport for vaccine appointments for the elderly and those with mobility problems. Larger minibuses will mainly be used to enable distancing. Ring 07923 591955 and give at least 3 days’ notice of your need or see 

The law allows car sharing with someone outside your household or your support bubble for an exempt reason. A medical reason is an exempt reason 

There were 0-2 Covid cases in our local area in the seven days up to 26th April, same as the previous week  Do please keep following all the Government rules 

Please watch out for scams. The vaccine will always be free on the NHS. Staff will never ask for, or accept, cash for vaccines, never ask for your banking details or identity documents, and will never come to your house unannounced 

If you need your NHS number and can't find it, go to 

Buckinghamshire Council is promising to keep their vaccination website regularly updated 

This ‘latest news’ will be updated every time we have any more information. We will also inform the surgery patients group, which can be reached by patients too at . Thanks to everyone who has been looking at this page for updates rather than ringing us; but do call if you have any other medical concerns - we're open for business! 

Please contact if you have any comments on what is included in this ‘Covid latest news’.

Mid Chilterns PCN

(Amersham Health Centre, Rectory Meadow Surgery, Hughenden Valley Surgery, Operose House, and John Hampden Surgery)

Please see video below on how the vaccination centre will be operating.

Support Materials

More information can be found on the government website, please click on the links below.








(Site updated 10/05/2021)
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