Patient Participation Group

John Hampden Patient Participation Group - The Patients Voice

Nine patients form a patients group committee.  We collect feedback from fellow patients and represent patients’ views to the surgery.  We also aim to support the surgery where we can, such as by finding marshals for the flu clinics and producing the document Surgery Service Levels . 

We meet roughly four times a year with one of the GPs and the practice manager.  A summary of each meeting is placed on the surgery website and also the annual report we write about our activities (see below). 

We have also collected the names and email addresses of over 500 patients who we contact very occasionally to ask for feedback.  Email us if you’d like to join the list at or to join our committee.   

Any patient can email us at the same address at any time if they have a general issue to raise.  But complaints about specific incidents must be made using the surgery’s complaints procedures

You’ll see our regular quarterly column in the surgery newsletter under our logo 

Please see link: Surgery Service Levels

JHS Pt Group Logo

Meet The Team


Mike Etkind (chair)

Mike took over as chair in May 2016.  He was a civil servant before retiring. He sees the PPG as a way of helping the surgery get feedback from the patients it serves, being a critical friend, and as a way of supporting the surgery. 


Alice McMurdo (secretary)


Bob Cox

Bob arrived in Prestwood back in 1982He is a true “Geordie” born and bred on the north bank of the river Tyne and had a career in sales and marketing in the pharmaceutic industry, specialising in vaccines. 


Lesley Newman

Lesley moved to Prestwood in 1977 and has been a patient of John Hampden surgery since then. She is Secretary of Prestwood Gardening Society and a keen member of the U3A


Gita Kadirgamar

Gita is a retired nurse.  She registered with JHS back in 1996, followed by her children.  She is looking forward to working with all, as so many changes have occurred and will continue to as the management of our NHS undergoes vital and essential reforms.


Jackie Walker

Jackie’s been a patient at the surgery since 1995 and on the patient committee since 2011. She sustained a spinal cord injury at 17 and has been a full time wheelchair user since. She’s worked as peer support for both the Spinal Injuries Assn and the National Spinal Injuries Centre at Stoke Mandeville Hospital.   


John Deakin

John is a retired chartered accountant who has lived in Prestwood since 1979, when he joined JHS with his late wife, Margaret.  Since retiring he’s obtained an OU degree in History of Science, Technology and Medicine. 


Lorraine Hayday

Lorraine came to Prestwood in 1992 when her husband was posted to RAF Naphill.  She’s been a healthcare assistance in elderly care and has been a member of St John Ambulance for 25 years, including time as ambulance crew, trainer/assessor and area manager.  She’s greatly looking forward to retirement!

Dr Mallard-Smith and Laura Russell (practice manager) attend four meetings a year.

an open laptop computer sitting on top of a table

Patient Group 2023 Survey

You can see the results of the 2023 survey of patient views carried out by the patients group below. 

2023 Annual Report

Patient Group 2022 Survey

You can see the results of the 2022 survey of patient views carried out by the patients group below. The survey asked what patients think the surgery does well and what it might improve, and how much patients use the surgery website. 

2022 Annual Report 


Patient Group Review 2021-23

The PPG have now completed a report on its work over the last two years.

PPG Activities Report 2021-2023.pdf



The practice have temporarily removed this form. Please contact the practice for further information.

Getting Your View

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.